Skip to main content
Search jobs

Information Technology Manager

Apply Job ID REF5209U Date posted 04/14/2022 Address 401 West Market Street, Troy, OH Job Type Full-time Job Status Exempt

Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in a variety of industries.   ITW, with approximately 14.8 billion dollars in global revenues, operates 7 major segments with businesses in 55 countries that employ approximately 48,000 women and men.  These talented individuals contribute to our global leadership in innovation, and we have a broad portfolio of more than 17,000 active patents.

Warewash Division Description:

The Warewash Division of the Food Equipment Group is seeking an Information Technology (IT) Manager for its Troy, OH facility, located 20 minutes north of the Dayton metropolitan area.  The Warewash Division produces Hobart, Stero, and Somat branded commercial dishwashers and waste equipment for use in hotels, casinos, restaurants, health care, cruise ships, schools and universities and retail. 

The division drives growth of its business through sales strategies, a pipeline of new product development (NPD) and through enhanced customer facing approaches to enhance our competitive advantage.  Division goals also include attracting and retaining the best talent reflective of our local and global communities.


Summary:

The selected candidate will be responsible to lead the team to develop, implement and maintain all information systems within the division. The Information Systems Manager will oversee the daily operations of the IT area, including end-user help desk support, technical support for the Warewash business systems, and development of information security policies and procedures.  This position supports multiple platforms including servers, desktops, laptops, and mobile devices, and may require independent work, sharing information and assisting others with work assignments. Candidates for this position must have excellent problem-solving skills in order to diagnose, evaluate and resolve problem situations. 

What you will do:

  • Serve as a consultant for business system improvements and support new and existing technical initiatives
  • Assure systems meet all audit requirements and implement practices that support organizational growth
  • Manage the IT spend, including contracts and maintenance renewals
  • Lead an IT staff to coordinate IT support and services across five business locations
  • Set up and maintain laptops and desktops for end users, according to established standards
  • Maintain a secure environment through Active Directory and established security policies and procedures
  • Assist in maintaining Warewash servers and infrastructure as needed
  • Provide technical support for critical business application, such as ERP and Engineering systems
  • Develop SQL queries and processes to support business needs
  • Assist in system software upgrades as needed

What we are looking for:

  • Proficient in Microsoft Office applications
  • Hands-on experience with administration of an IT Infrastructure including but not limited to; Windows Server, desktop and laptop support virtualization, security, databases, backups and Help Desk
  • Experience in supporting manufacturing business processes in an integrated ERP environment
  • Ability to build relationships within the business, across the organization and externally
  • Excellent listening, consultative, presentation, organizational, project management, written and oral communication skills.  The ability to prioritize and follow-up as required.
  • Must be a creative problem solver, have a sense of urgency, and demonstrate leadership and project management skills
  • Minimal travel will be required (to business locations) — up to 10%

Education and experience:

  • Bachelor’s degree in in Information Systems, Computer Science or related field
  • 7+ years of relevant experience
  • 5+ years of management experience
  • Handle multiple work assignments concurrently
  • Effective oral and written communications as well as effective presentation skills

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

Apply

Want personalized job recommendations based on your interests?

Sign up for alerts to get started!

Notify me of jobs

At ITW, we value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Equal Opportunities

ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws. Read more information here.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access this online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.