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Dynamics 365 CRM Solutions Developer

Apply Job ID REF4967H Date posted 01/19/2022 Address 701 South Ridge Avenue, Troy, OH Job Type Full-time Job Status Exempt

At ITW Food Equipment Group/Hobart, people and food are our passion. We believe great food brings people together, and the relationships we share feed our inspiration to be the best we can be for one another.

Our family of premium brands has been dedicated for more than a century to supporting those who are not only passionate about creating great food, but are inspired by the people they serve and come to know on a daily basis.

Likewise, it is our mission to provide food equipment that foodservice and food retail professionals can trust to work hard and deliver quality, consistent results day in and day out, empowering them to focus on what they love most—creating great food for great people.

The Customer Relationship Management (CRM) Solutions Developer designs, develops, and implements business solutions to further expand our use of CRM across the organization based upon identified business requirements and use cases.   Serves as the subject matter expert for all CRM development related issues, concerns, and needs.

  • Bachelor’s Degree in Computer Science or related degree
  • General understanding of CRM concepts, best practices, and terminology
  • Hands-on working knowledge of Dynamics 365 Customer Engagement (Sales, Marketing, Customer Service) technology, security, and role management, including configuring, managing, and customizing specifically:
  • Create and manage online solutions
  • Customize forms and all associated components
  • Design and implement personal & system views, visualizations, charts and dashboards
  • Manage system and custom entities, relationships, ownership, and properties
  • Develop and configure fields and their associated security, properties, relationships, and rules
  • Hands-on working knowledge of PowerApps, Power Automate, custom workflows and business process flows within D365 CE
  • Hands-on working knowledge of solution development/deployment and the Microsoft Dataverse
  • Hands-on working knowledge of Power BI, including data modeling, report creation, report deployment, and incorporating Power BI reports into D365 CE
  • Working knowledge of the XRMToolbox
  • Experience migrating data between Dynamics 365 CE and other platforms or databases
  • Hands-on working knowledge of Tibco Scribe online data integration application development, maintenance, and troubleshooting
  • Hands-on working knowledge of SQL Server and writing SQL queries
  • Basic understanding of HubSpot Marketing Hub
  • Basic understanding of Microsoft Teams, SharePoint, Excel, and Word
  • Basic understanding of HTML and JavaScript
  • Ability to organize and coordinate multiple simultaneous tasks in a team environment
  • Results driven with a passion for strong collaboration and attention to detail
  • Willingness to learn and develop new skills
  • Able to articulate complex technical solutions to non-technical individuals

 

ITW offers a competitive compensation and benefits package, including competitively priced medical and dental coverage the first of the month following hire, free life insurance, paid vacation and holidays, and immediate 401k matching. Additional retirement savings contribution (above and beyond 401k) is awarded at no cost after one year.

ITW Medical is an equal opportunity, equal employment, affirmative action employer.  We strive to create a diverse and inclusive work environment where everyone is welcome to contribute their unique talents and ideas.  We encourage applications from females, males, disabled/protected or other veterans, persons with disabilities, all races and ethnicities, sexual orientations and gender identities.  Reasonable accommodation will be made to enable persons with disabilities to apply and to perform the essential job functions. If you require assistance with completing an application, please reply that you require assistance.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

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At ITW, we value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Equal Opportunities

ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws. Read more information here.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access this online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.