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Engineering Manager - Engineered Solutions Group, Custom Products

Apply Now Submit a Referral Job ID REF12748O Date posted 04/23/2024 Address 825 University Avenue, Norwood, MA Job Type Full-time Job Status Exempt

Instron is a global organization that designs, manufactures, sells and services mechanical testing systems.

Have you ever wondered how a potato chip always has the right crispiness level? Or, how your game controller can survive several drops whether you are excited for your win or upset by a loss? How about eyewear being able to withstand impact forces? Visit Instron’s YouTube Channel to see our customer’s applications. And, check out Facebook Watch at https://fb.watch/a8ILPde4GP/ for additional video.

Our systems are trusted by 95% of the world’s largest manufacturing companies to gather critical data, informing the design of components and materials. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.


  • Prepare quotes, proposals, technical specifications, and statement of work documents in response to requests for custom hardware or software from the Sales and Marketing organization
  • Execution of all custom product orders from order receipt to final shipment (and occasionally installation), meeting or exceeding commercial and performance objectives (technical specification, safety, on-time, on-budget, customer satisfaction)
  • Works closely with R&D Engineering on hybrid development projects, with the aim of proactively developing product solutions with repeat sales potential
  • Direct supervision and growth management of a staff of technical professionals including mechanical, and electrical engineers, senior engineers, and principal engineers, as well as engineering technicians, designers, and additional contract resources.
  • Lead the custom engineering processes associated with business order pursuit. Includes the development of competitive engineered solutions, technical specifications, proposals, risk assessment and cost estimates.
  • Management of all aspects of projects associated with the custom business order backlog, including schedule, technical performance, cost and safety.
  • Identification of resource requirements including hiring of full-time and contract personnel in response to changing business needs.
  • Allocation of resources and project assignments based on required skill sets and resource availability.
  • Support Instron Service and customers to address issues with Custom Engineered Solutions installed at customer sites.

Qualifications:

  • Bachelor or Master of Science degree in Mechanical, Electrical, or Mechatronics Engineering with 7-10 year’s experience in the design and delivery of complex electro-mechanical products. Past experience managing solid-line reports is a plus. 
  • In-depth familiarity with Instron products and their applications acquired through at least 5 years of experience.
  • Understanding of project management and inter-relationships with Sales, Marketing, and Manufacturing required for the successful delivery of Custom Engineering proposals and finished products.
  • Proven record of strong leadership, interpersonal, collaboration, negotiation, communication and organizational skills as well as multi-disciplined technical acumen.
  • Demonstrated extreme sense of urgency and out-of-the-box creativity to keep projects on schedule. Anticipate next steps autonomously.
  • Use a pragmatic 80/20 approach to decision making.
  • Strike the right balance between driving details and bigger picture strategy.
  • Write and deliver performance reviews and annual work plans for reporting engineers.
  • Ability to motivate, guide, and develop a team of technical professionals.
  • A positive attitude focused on understanding, anticipating, and responding to the needs of our customers, both internal and external to the department and organization.

This position offers a competitive salary, hybrid work arrangements, plus the opportunity to take advantage of many trainings and certifications offered by the Company. Enjoy a friendly, modern, fast paced working environment with a goal of individual and team growth.

Take this opportunity to join a successful team where you can make an immediate impact.  Enjoy a generous benefits package that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program.

Instron is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

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At ITW, we value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Equal Opportunities

ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws. Read more information here.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access this online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.