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Technical Research & Support Specialist (On-Site)

Apply Job ID REF6489L Date posted 05/12/2022 Address 3606 Craftsman Boulevard, Lakeland, FL Job Type Full-time Job Status Exempt

Company Description:

Founded in 1903, Illinois Tool Works Inc. (NYSE: ITW) is a Fortune 200, diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. ITW is one of the most globally respected and successful diversified industrial manufacturers of value-added consumables and specialty equipment with related service businesses. With 83 divisions across seven segments worldwide, and more than 48,000 employees, ITW has a significant presence in developed as well as emerging markets generating over $13 billion in revenue.

ITW Professional Automotive Products (ProAP) specializes in the manufacture of automotive service products including automotive maintenance chemicals, equipment, and wiper blades. The division manufacturers and markets the Wynn’s and Rain-X Professional brands. The selling channel is primarily the DIFM new car dealership arena. Major business segments include: New Car Dealers, Tire-Muffler-Brake and Quick-Lube stores and chains. The Manufacturing site is located in Lakeland, Florida.


  • Call Center
    • New Care Dealer Distributor / Customer tech calls
      • Product
      • Equipment
    • National Account tech calls
      • Product
      • Equipment
    • Warehouse Distributor Channel Tech calls
      • Product
    • Tire Muffler Brake Tech calls
      • Product
      • Equipment
  • Mail WD channel certificates and promo items
  • Research and analysis of
    • Products
    • Equipment
  • Tool testing and design verification
  • Product validation reports
  • Production assistance with virtual training efforts
  •  Bachelors degree in Business, Biology, Chemistry, Sensory Science, Chemical Engineering, Physics, Mechanical Engineering, Industrial Engineering, or Physical Chemistry is preferred, others considered.
  • 3+ years of relevant experience working with precision flow control and flow measurement devices highly desired.
  • Previous technical experience supporting Sales, Marketing and Customer facing organizations desired
  • Previous experience with manufacturing, business, ERP and documentation systems desired
  • Previous experience providing engineering input to cross functional projects in a manufacturing environment required
  • Able to communicate effectively among team members in a culturally diverse environment
  • Innovative thinking with past successful examples.

Job description should not be construed to include every function or responsibility that may arise.  Successful candidates will perform tasks as assigned or as deemed necessary in the course of day-to-day operations.

 

ITW offers a competitive compensation and benefits package, including competitively priced medical and dental coverage the first of the month following hire, free life insurance, paid vacation and holidays, and immediate 401k matching. Additional retirement savings contribution (above and beyond 401k) at no cost after one year.

 

ITW is an equal opportunity, equal employment, affirmative action employer.  We strive to create a diverse and inclusive work environment where everyone is welcome to contribute their unique talents and ideas.  We encourage applications from females, males, disabled/protected or other veterans, persons with disabilities, all races and ethnicities, sexual orientations and gender identities. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged

 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

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At ITW, we value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Equal Opportunities

ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws. Read more information here.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access this online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.