Instron is a global organization that designs, manufactures, sells and services materials testing applications and its leadership in the marketplace is continually expanding. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.

This position is based within Instron’s European IT Department and will be located at our European headquarters in High Wycombe, UK.

We are looking for an IT Administrator to join our Global Business Systems and IT team.

You would be responsible for acting as the point of contact for end users to receive support and maintenance within the organization’s end-user computing environment. This will include installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment to ensure optimal performance. You will also be responsible for financial administration such as purchasing of IT equipment and the processing of monthly invoices and purchase orders for the IT department.

Key Tasks & Responsibilities

Administration and Procurement

• Managing monthly recurring invoices and contract renewals for IT including software and hardware maintenance renewals
• Managing procurement if IT related equipment including purchase order requisitions
• Maintaining accuracy of records in Active Directory
• Assisting in helpdesk and Cyber security related reporting
• Recording purchased licensing details

Operations

• Basic PC imaging and profile setup for new computers
• Basic software installations and deployment to PC’ s
• Patching of network devices
• Monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties
• General user account administration on various systems
• Mobile phone administration

Key Experiences

• Expert technical knowledge of current network and PC operating systems
• Knowledge and experience of Windows PC’s and Operating Systems 
• Knowledge of and experience of Office applications 
• PC troubleshooting experience 
• Able to read and understand technical manuals, procedural documentation, and OEM guides. 
• Ability to conduct research into PC issues and products as required. 
• Effective interpersonal skills and relationship-building skills. 
• Strong written and oral communication skills. 
• Analytical and problem-solving abilities, with keen attention to detail. 
• Self-motivated and directed, with the ability to effectively prioritize and execute tasks  
• Experience working in a team-oriented, collaborative environment. 
• Strong customer-service orientation. 

This is an opportunity to join a successful team where you can make a significant impact.  Enjoy a competitive compensation and benefits package which includes 25 days holiday, plus bank holidays, holiday purchase, medical insurance, generous pension scheme, cycle to work and electric vehicle scheme.

Instron is an equal opportunities employer.

All applicants must have Right To Work in the UK.