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Manager, Enterprise IT Frameworks

Apply Job ID REF4380M Date posted 12/02/2021 Address 155 Harlem Avenue, Glenview, IL Job Type Full-time Job Status Exempt

Since its founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. We place a high premium on the development of innovative solutions–most of which are developed in tandem with our customers. And we continue to ensure that our customers receive timely, cost-effective service for the innovative products we provide.

ITW’s differentiated business model is composed of a set of unique core capabilities: our proprietary 80/20 business process, customer-back innovation, and our well-known decentralized entrepreneurial culture. These capabilities are unmistakably ITW—and key to our longevity and strong performance.

ITW’s products and solutions are at work all over the world, in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which we live and work, the cars we drive, and the mobile devices we rely on. We are never, whether we know it or not, more than a few steps from an innovative ITW solution.

Today, ITW (NYSE: ITW) is a Fortune 200 company that employs nearly 50,000 people with operations in 55 countries with headquarters in Glenview, IL. We are conveniently located across from the Metra commuter rail, with access to an on-site gym, café and active employee resource groups. 

The Manager, Enterprise IT Frameworks is part of the Corporate IT team and will have the responsibility to work directly with IT leaders at our ITW businesses to develop guidance on proven IT practices and to support strategic decision making of significant scope.  He/she creates, communicates, supports and manages our global IT frameworks, including the ERP Framework, Cyber Security Framework, Leadership Development Framework, and others. 

Eachframework is a set of processes, templates, and tools designed to guide ITW businesses through common business technology-related decisions, projects, and operational processes.

ITW manufacturing businesses vary from smaller, local divisions with fewer locations to larger, complex global divisions, which requires flexibility in approach to align with growth and profitability drivers of each business. Therefore, the IT strategy and standards developed and managed by this role must conform to this decentralized structure and culture. 

Areas of Responsibility:

  • Works with ITW’s Segment IT Leaders to prioritize development or significant modification of Enterprise IT Frameworks, based on common areas of interest or challenges for IT leaders across ITW
  • Develops framework outline, content, tools, templates, and solutions, as appropriate, working with Division IT leaders and other knowledgeable resources, and performing independent research
  • Communicates framework strategies and standards to ITW businesses, in partnership with Segment IT Leaders
  • Maintains current knowledge of business technology and general IT trends, especially those applicable to manufacturing and industrial service operations for the purpose of future Framework development, strategy, and general education
  • Plans, develops and hosts IT Webinars on a regular basis to educate enterprise IT Leaders and their teams on new or modified IT Frameworks, new products or solutions from strategic partners, proven IT practices, and emerging technology trends of broad interest; identifies and coordinates other opportunities for education, training, or knowledge-sharing among ITW IT leaders and their teams
  • Develops and maintains relationships with the broad group of IT leaders across ITW to develop effective programs and services, enable collaboration and networking, and offer relevant consultation in coordination with Segment IT Leaders
  • Partners with the Enterprise IT Vendor Management team on the development of new strategic programs, leading the definition of requirements and advising on how vendor solutions and services could add value to ITW businesses
  • As applicable, selects and manages external resources working in the Enterprise IT Frameworks area; manages related vendor relationships; mentors ITW staff assisting with Frameworks projects
  • Promotes and facilitates collaboration through online IT communities and events

Near Term Priorities:

  • Creation of a new framework focused on implementing CRM and related customer experience solutions
  • Significant updates/refreshes of our ERP and Cyber Security Frameworks to include current trends and evolving practices
  • Collaboration with the Program Management team implementing our new Enterprise Endpoint Management solution, capturing effective planning tips, best practice processes, etc.
  • Planning and project management of the virtual 2022 Global IT Leadership Summit and related webinars/event in conjunction for the IT Leadership Team
  • Continue driving momentum for the 80/20 IT Strategy across the Enterprise
  • Bachelor's degree in Computer Science, Information Systems, Business or related field required. 
  • 8+ years of experience working in Information Technology at a manufacturing company. Must have had leadership responsibility for all aspects of IT, including strategy/planning, applications, infrastructure and operations, service desk, etc. in a mid-sized manufacturing or industrial business. Multiple employer experience in IT leadership roles is strongly preferred.
  • 3+ years of experience with ERP systems including implementation and post-production support.                                                                                            
  • Committed to practicality, simplicity, and cost effectiveness in solving problems and implementing solutions as a thought leader in mid-sized businesses.
  • Demonstrates the business acumen and technical insight to identify how emerging trends and technologies might add value to ITW businesses, allowing him/her to bring credible ideas forward for new programs or frameworks.
  • Exhibits leadership and people skills to influence and motivate within a highly matrixed and multi-cultural organization, and to promote constructive relationships among business leaders and IT leaders at Corporate and in the businesses. Has a strong desire to mentor and develop others.
  • Highly capable of framing new or unfamiliar concepts effectively for a diverse group of business and technical leaders, actively seeking and refining ideas with input, and building consensus to form a shared vision for action.
  • Has a strong command of verbal and written English and demonstrates the ability to communicate effectively through formal and informal channels.
  • Project management skills and proven track record of leading broad-based enterprise initiatives.
  • M&A experience preferred.

Illinois Tool Works Inc. (“ITW” or “the Company”) is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.

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At ITW, we value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Equal Opportunities

ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws. Read more information here.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access this online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.