Skip to main content
Search jobs

Repair Technician

Apply Now Submit a Referral Job ID REF12816L Date posted 04/23/2024 Address 1000 North Armstrong Drive, Fairmont, MN Job Type Full-time Job Status Non-Exempt

Avery Weigh-Tronix (AWT) is among the world’s largest manufacturers and suppliers of weighing equipment with company facilities in 9 countries, and partners in over 70 others.  With its North American headquarters, R&D and manufacturing base in Minnesota, AWT has an impressive set of products, activities and skills in its Fairmont facility including truck scales. Forklift scales, pharmacy counters, ag scale components, dynamometers, retail/postal scales, load cells, instrumentation and much more.

AWT is a leading employer in the area, with people traveling from many communities in southern MN and northern IA.  Employees work at AWT much longer than other employers due to its attractive combination of very stable employment, consistent schedule, flexible paid time off, medical, dental & vision, retirement contributions, comfortable indoor work environment with purpose designed workstations, safety focused culture, and opportunities for advancement or work other functions, including development of trade skills such as welding & machining.


The Repair Department specializes in calibrating, repairing, and processing returns from all our business units. 

Team members are essential in establishing and continually improving excellent customer satisfaction.  We believe a diverse and inclusive team enables us to better serve our customers and contributes to our continued overall success.

A Repair Technician will develop skills to troubleshoot, repair, calibrate, validate and process returns while working safely, proficiently, and professionally.  In this role, you will communicate frequently with customers.

What You Will Do

  • Inspect product and paperwork when received to ensure information is complete and accurate.
  • Troubleshoot and identify root cause failure of returned product.
  • Communicate with internal and external customers.
  • Perform repairs and calibrate as needed.
  • Issue credit or replace product as needed.  
  • Disposition returned product.
  • Process necessary computer tasks to complete transactions.  
  • Process credit cards
  • Alert Quality when trends are seen.
  • Research customer warranty eligibility AWTX programs (KBM and Everest).
  • Confirm products received are made to AWTX specifications (VAULT).
  • Maintain general organization of the department (parts, material, equipment, etc.).
  • Cross-train in multiple areas within the Repair and Quality departments
  • May provide training for others within the department.
  • Meet goals outlined in the Safety Policy

Qualifications:

What We Are Looking For

An individual that is dynamic, coachable, self-motivated, works well with others both internally and externally, embraces change, and is a positive influence.  

Someone who values high standards of Integrity, Respect and Trust.

Repair or customer-facing experience, AWTX product and/or electronics knowledge preferred, but not required.  Telephone and computer knowledge, including Microsoft Word, Outlook, Excel, Access.

Time management skills, good written and verbal communication skills, detailed oriented, ability to follow directions, ability to operate hand tools, hoists and lifting devices, ability to operate and maintain light machinery and open to learning knew tasks.

 

Education: High school graduate or equivalent.  Graduate of 2-year vocational or technical college or equivalent a plus.

 

Physical Requirements/Working Conditions (if applicable)

Ability to physically lift, apply pressure (up to 65 lbs. force) or move, receive assistance, or assist in moving parts or equipment.

• Stand – 45%

• Walk – 20%

• Sit – up to 45%

• Use of hands – 100% of time

• Reach of hands and arms – as needed

• Climb or balance – as needed

• Stoop, kneel, or crouch – as needed

• Wear appropriate PPE i.e. - shoes, safety glasses, hearing protection as required, etc.

It is the policy of Avery Weigh-Tronix to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Avery Weigh-Tronix will provide reasonable accommodations for qualified individuals with disabilities.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

Apply Now
Submit a Referral

Want personalized job recommendations based on your interests?

Sign up for alerts to get started!

Notify me of jobs

At ITW, we value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Equal Opportunities

ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws. Read more information here.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access this online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.