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Field Applications Engineer - Manufacturing

Apply Now Submit a Referral Job ID REF10354C Date posted 05/18/2023 Address 10125 Carver Road, Cincinnati, OH Job Type Full-time Job Status Exempt

 ITW Air Management, a business unit of Illinois Tool Works (ITW), a Fortune 200 company, is a leader in the design and manufacturing of high-performance industrial centrifugal blowers, vortex tubes and auxiliary equipment.  Air Management provides these solutions for a variety of industrial applications, including Food and Beverage, General Industrial, Electronics, among others.  Air Management is a manufacturing organization with a strong growth opportunity and is located in a beautiful setting in Blue Ash, OH, just north of Cincinnati.  

ITW is a leading diversified manufacturing company with over 100 years of history and over 800 individual business units. As a division of ITW, Air Management boasts a small company feel with the backing, benefits, and stability of a large-publicly traded corporation. We recognize the importance of customer service, technological innovation, and the key role our employees play in our success.


The Product Applications Engineer is responsible for engineering solutions for customer applications, preparing proposals and quotations based upon customer needs, process requirements and product expertise. Knowledge of air flow dynamics and blower performance curves is required. The candidate must communicate clearly and operate effectively with both internal and external customers at various levels of the organization, and be determined and passionate, with a high-energy leadership style and the ability to interface effectively with individuals at all levels.

The Product Applications Engineer reports to the Sales Manager and works closely with marketing, manufacturing, and product engineering to identify and fulfill customer needs, and ensure a high quality of technical service, develop and maintain relationships with customers, and follow up on leads and quotes. The Applications Engineer supports the sales process by supplying application information, technical drawings, quotations, quote follow-up, troubleshooting, and system installations and will also take technical direction from the Engineering Manager.

Key Requirements and Accountabilities

  • Respond to all incoming technical service and quote requests, via phone, email and chat. 
  • Prepare quotes and proposals for customers, based on your engineering calculations for sizing the blower and air delivery devices.  Follow up with customers on a routine basis, to close the opportunity. 
  • Work with the marketing team to transmit voice of the customer data to them, prepare case studies and draft engineering bulletins to assist customers on frequently asked questions.
  • Participate in project calls with customers, and the internal team. 

Qualifications:

  • Mechanical Engineering or Technology degree with minimum of 3-5 years of technical sales or application engineering experience
  • Proficient in 3D mechanical design.  Familiarity with Autodesk 3D Inventor is a plus.   
  • Hands on experience with industrial equipment, and able to safely work on equipment.  High mechanical aptitude is a plus.  Previous work with blowers or air compressors is a plus. 
  • Strong written and verbal skills, and the ability to communicate with various levels internally and externally.  Passion for meeting customer needs by providing technical support to customers via face to face meetings, phone, e-mail, and other forums.   Drive to meet sales objectives, through follow up on quotes and opportunities. 
  • PC experience required, MS Office, and Salesforce or Dynamics CRM or equivalent. 
  • Able to travel infrequently to visit customer sites.

Our employees enjoy competitive, merit-based salary plus excellent benefits including:

  • Health and dental insurance
  • Company Paid Life Insurance / Short and Long Term Disability
  • 401K plan with generous company match
  • Paid vacation, personal days and holidays
  • Continuing education reimbursement program
  • Employee Life Assistance Program
  • Flexible spending accounts

ITW Company Overview

ITW was built on innovation and the strength of new ideas. These values have helped us expand into multiple platforms in nearly 60 countries. But at each of our businesses, the independent entrepreneurial spirit and freedom to innovate remain strong. It’s the highly talented people at ITW businesses all over the world who drive our success through new products and customer driven solutions. Together, we are ITW—a Fortune 200 company that has prospered for 100 years, and changed the way people live and work, all over the world.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

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At ITW, we value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Equal Opportunities

ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws. Read more information here.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access this online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.